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The Jam Factory is housed in a beautifully repurposed 120-year-old schoolhouse, a beautiful intimate venue pulsating with creative energy. It's part of the The Incubator Creative Hub, a not-for-profit Charitable Trust located in the Historic Village Tauranga.
We welcome 55 seated or 60 standing guests (including comps and guest lists), creating the perfect setting for unforgettable, up-close performances. 

More than just four walls and a stage, we're a vibrant creative hub where artists of all levels and genres connect with the Bay of Plenty community and beyond. Whether you're a emerging talent or an established act, you'll find a welcoming team dedicated to making your show successful and an engaged audience hungry for authentic performances.

We're passionate about building connections – between artists and audiences, between cultures, and between the diverse voices that make our music scene extraordinary. 

We operate on a D.I.T (Do It Together) philosophy—where artists, staff, and volunteers collaborate to create unforgettable experiences. 

 The Rules of Play

  • We’re a not-for-profit run on passion, not profits. That means:

  • Punctuality Matters:

    • Our team donates their time and energy—please respect this by arriving on time for load-in, soundchecks, and performances.

    • Late arrivals disrupt the event flow and impact our volunteers.

  • Collaborative Spirit:

    • We’re here to help you have the best experience and but we expect professionalism in return.

    • Treat our team, venue, and audience with manaakitanga (kindness and respect).
       

Venue Overview

  • Location: The Historic Village, 159 17th Avenue, Tauranga.

  • Capacity: 55 Seated, 60 standing (In dry warmer months the outdoor deck can accommodate approx 20 more people – weather permitting)  

  • Facilities:

    • Toilets nearby in the Village Main Street.

    • Small backstage area with tea/coffee + storage.

    • Wi-Fi available

    • Village cafes open until 3pm
       

Your Gear – Safety Rules

  • Electrical Equipment:

  • No exposed wires or damaged gear allowed.

  • Liability: We’re not responsible for theft/damage/loss to your equipment.
     

Fees & Payments

  • Venue Fee: $250 + GST covers PA & sound tech and 2 volunteers

  • No discount for bringing your own Tech/PA.

  • External Sound Techs: Require a safety induction.
     

  • Payment: Invoice issued and to be paid at least 7 days prior to event.

  • Commission: 10% of total sales (covers ticketing/admin).

  • Ticket Revenue: Goes to artists (you make arrangements for your support acts).

  • Payment Details:

  • International Acts: Add $15 to cover bank fees (SWIFT: ANZBNZ22).

  • Community Groups/Non-Profits: Contact us for discounts (case by case)

  • Deposit: May be required depending on event arrangement (case-by-case basis; refundable post-event if no damages).

  • We do not provide hospitality rider.​​​​

Terms and conditions

Ticketing & Promotion

  • Ticket Price: $10–30 recommended (all tickets same price no split costs please)

  • Our System: Mandatory—we’ll provide the ticketing link. Not negotiable. We will provide you the ticketing link.

  • Comps: Comps number /or names must be emailed though in advance

  • Promotion: We are not promoters. You will need to reach as wide an audience as possible.

    • US:

    • Facebook Event (you’ll be sent co-host)

    • Social media listings, local website listings and newsletter

    • Posters – If you select us to create your graphics – please include high-res jpegs on your booking.

    • YOU:

      • Advertise on Undertheradar and Eventfinda.

      • Tag @jamfactorytga + @theincubatorcreativehub.

      • If creating your posters – logo must be applied and not modified.

      • Should make the Facebook event interactive with regular posts, video content etc

      • We recommend you send press release to local press (Contacts can be provided)
         

Show Schedule & Logistics

  • Load-In: 3:00 PM (flexible if agreed in advance only).

    • Late arrivals: $50 penalty -Our soundperson is on the clock and our volunteer time is valued.

    • Please do not drive on the grass- High voltage power boxes

  • Soundcheck: 60–90 minutes allocated.

  • Set Times:

    • Doors: 6:30 PM | Show Start: 7:00 PM sharp. (Not negotiable for evening events)

    • Support Act: Must start within 30 mins of advertised time.

    • Village Curfew: 11.00 PM (strict—noise restrictions for neighbours).

    • Gates Locked:  (swift pack-down required).

  • Load-Out: All hands-on deck!

​​

Sound Restriction: Keep volume ≤91dB and avoid disturbing Village tenants.

  • Late Departure: Resulting in security call – The fee will be passed on.

Health & Safety

  • Induction: Required for external sound techs.

  • Jam Factory Event Coordinator: Your point of contact for issues.

  • Incidents: Report immediately (forms in kitchen).

  • CCTV: Active drunkenness/drug use = instant removal.

  • Rescue Helicopters: We’re near Tauranga Hospital—brief noise possible.

 Cancellation Policy

  • Less than 7 days out: 30% fee.

  • 48 hours: No refund.

  • Force Majeure: Full refund if we cancel.
     

Pro Tips for Artists

  • Support Acts: Book local! Promote them in your materials.

  • Merch: Let us know if selling—we’ll help manage.

  • Food: Cafes in Village close by 3 PM; ask us for other recommendations
     

Contact & Socials

Email: promo@theincubator.co.nz
Follow: @jamfactorytga + @theincubatorcreativehub

Venue Rules (Must-Read)
 

  • BYO Alcohol: Discreet amount only (no advertising this).

  • All bottles/cans must be taken post-show.

  • No:

  • No alcohol outside Jam Factory (e.g., Village streets/bathrooms).

  • Smoking is not allowed in the Village

  • Incense/candles (triggers fire alarms).

  • Mic’ing drums (noise restrictions).

  • Stage Surfing is not permitted

  • Intoxicated behaviour

  • Disrespect of Village grounds

Equipment & Tech
 

Provided by Venue

PA System:

  • 1 x Yamaha MGP32X (32-channel mixer).

  • 1 x Allen & Heath (24-channel mixer).

Backline:

  • MAPEX drum kit + hardware (bring your own cymbals, snare, and pedals).

  • Sound Tech: Included in fee (or bring your own—see below).​

Equipment Available:
 

4 x Shure SM57 instrument microphones

  • 6 x Shure SM58 vocal microphones

  • 2 x Sennheiser E614 instrument mics

  • 1 x Sennheiser E904 drum mic

  • 1 x Sennheiser 835 cordless mic

  • 2 x Rode NT1 vocal recording mics

  • 12 x K&M boom microphone stands

  • 5 x K&M short boom microphone stands

  • 1 x 16ch 4 return 50ft multicore snake 

  • A good selection of mic cables

  • Several Jack - XLR cables

  • A selection of jack-jack leads

  • 1 x Behringer 8 channel active DI box

  • 1 x DB Technologies sub618 600w RMS 18” powered sub

  • 2 x Yamaha DBR12 12’ 2-way powered loudspeakers

  • 1 x Epson EB2155W 5,000 lumens projector

  • 1 x MAPEX Venus Series Drum Kit

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